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News &
Events

17th July 2020

Safety front of mind for Specsavers Hammersmith

Customers encouraged to book tests as avoidable sight loss SET TO RISE

 

SPECSAVERS in Hammersmith has been for routine testing for the last few weeks following approval from NHS England, having operated an urgent and essential care only service throughout the COVID-19 restrictions.

 

The full breadth of optical and audiology services, including routine eye and hearing tests, contact lens consultations, frame repairs and the sale of glasses, contact lenses, hearing aids and other products, are now available.

 

‘Since lockdown measures have eased, we have extended our services in line with the latest government and NHS guidelines. This means that customers are able to book routine eye and hearing tests,’ says store Director Nimesh Maisuria.

 

To help manage social distancing, stores are encouraging customers to book an appointment in advance by phone or online.

 

Health & Safety 
  • New hygiene and personal protection measures include restrictions on the number of customers allowed in store at any one time, strict social distancing rules and, where possible, card instead of cash payments.
  • In line with NHS guidance, Specsavers colleagues use personal protective equipment (PPE) and all testing equipment and frames are thoroughly sanitised after each use.
  • Specsavers Hammersmith has also introduced a new in-store role to reassure customers who may feel apprehensive about visiting the opticians after lockdown. The Customer Care Guide will greet customers on arrival and assist them through the new testing process, providing reassurance and answering any questions.

 

‘The Covid-19 pandemic has presented an unprecedented challenge in the management of eye and hearing care,’ says Nimesh. ‘Throughout lockdown we remained open to offer customers essential and urgent care. However, being unable to perform routine eye tests has meant that many people could be living with serious conditions which could have been identified if we had been able to see them.’

 

We want to encourage anyone who has missed their usual sight or hearing test during lockdown to book an appointment as soon as possible, so our teams can return to providing the highest levels of care throughout England.

 

Customers unable to attend a store can still access care and support through Specsavers RemoteCare video and telephone consultation service, and Specsavers Ask The Expert Facebook group, while glasses and contact lenses can be bought online with a current prescription at specsavers.co.uk.

 

For more information or to request an appointment, visit www.specsavers.co.uk.

opening times

Monday—Saturday 7.30am—9:00pm
Sunday 8.00am—6.00pm
Bank Holidays 8.00am—6.00pm

Individual store times may vary

Parking

Period (hrs) Rate (£)
0—2 £3.00
2—4 £5.50
4—6 £20
6—9 £30
9—12 £40
12—16 £50
16—24 £55

To access the Kings Mall car park, travel along King Street, go past Primark and turn 2nd right onto Cambridge Grove, follow to the top of the road and turn right onto Glenthorne Road. The Car Park is situated on the right after Leamore Street.

Address for SAT-NAV: Glenthorne Road, Hammersmith, W6 0LJ

Lost tickets will be charged at the full day rate.

Getting here

Kings Mall is located in one of London’s busiest transport hubs. Hammersmith tube station is less than a 5 minute walk from the centre offering access to the Circle, District, Piccadilly, and Hammersmith & City line.

There is also a selection of bus stops located in close to the centre offering a wide range of routes and services.